Shipping and Returns – Celticcamera

Do you ship internationally?

We do offer free international shipping.

How long does it take for an order to arrive?

Shipping usually takes 7 to 30 days to the United States, United Kingdom, 6-14 days to Australia, New Zealand and European countries, and 7-20+ days to Canada. Shipping may take 1-4 weeks.

Due to Covid-19, shipping may take 2-8 weeks due to Covid-19.

When will my order be processed?

We process orders between Monday and Friday. Orders will be processed within 1 – 5 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.

I ordered 2+ items, but only received one… where’s my order?

When you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once. They are on the way.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Item(s) returned to sender

If item(s) is returned to sender for the following reasons or any other reasons that were due to recipient’s fault, we will refund customers the cost of the item(s) only (total price less shipping cost).

1. Customers failed to pick up the item(s) at the post office or refused delivery; or

2. There was attempted delivery; or

3. Item(s) being held until payment of custom fees and the customers did not pick up at the post office.

This policy applies despite our “free worldwide shipping” promotion.